Privacy Policy

At Onlineremquido, we collect information that helps us provide better financial insights and services. This includes personal information you provide directly to us, as well as information collected automatically through your use of our platform.

Personal Information: When you create an account or use our services, we may collect your name, email address, phone number, and financial preferences. We also collect information about your interaction with our financial tools and educational content.

• Account registration details including username and password
• Financial goals and preferences you share with us
• Communication preferences and subscription settings
• Payment information for premium services
• Support inquiries and feedback you provide

Automatically Collected Information: We use cookies and similar technologies to collect information about your device, browser, and how you interact with our website. This helps us improve our services and provide personalized experiences.

We use the information we collect to provide, maintain, and improve our financial services platform. Your data helps us deliver personalized insights and educational content tailored to your financial interests.

• Personalizing your experience with relevant financial content
• Sending educational newsletters and market insights
• Analyzing user behavior to improve our platform
• Detecting and preventing fraudulent activities
• Complying with legal and regulatory requirements
• Communicating about new features and services

We never sell your personal information to third parties. Any sharing of data occurs only with trusted service providers who help us operate our platform, and only under strict confidentiality agreements.

Protecting your financial information is our top priority. We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Security Measures: We use encryption technology to protect sensitive information during transmission. Our servers are secured with multiple layers of protection, including firewalls and access controls.

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Secure data storage with restricted access
• Employee training on data protection best practices
• Incident response procedures for potential breaches

You have several rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them through your account settings or by contacting our support team.

Access and Control: You can access, update, or delete your personal information at any time through your account dashboard. You also have the right to request a copy of all data we have about you.

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your account and associated data
• Right to restrict processing of your information
• Right to data portability
• Right to opt-out of marketing communications

To exercise these rights, simply log into your account or contact us directly. We'll respond to your request within 30 days and provide clear instructions on how to proceed.

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods: Account information is retained while your account is active and for up to 3 years after closure. Financial transaction data may be retained longer to comply with regulatory requirements.

When you delete your account, we begin the process of removing your personal information from our systems. Some information may be retained in anonymized form for statistical purposes or as required by law.

Our website uses cookies and similar technologies to enhance your experience and provide personalized content. We also work with trusted third-party service providers to help us operate our platform effectively.

Cookie Usage: We use both essential cookies (required for basic functionality) and optional cookies (for analytics and personalization). You can manage your cookie preferences through your browser settings.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Personalization cookies for customized content
• Marketing cookies for relevant advertisements

Our third-party partners include payment processors, email service providers, and analytics companies. These partners only receive the minimum information necessary to provide their services and are bound by strict confidentiality agreements.

As a Canadian company, we primarily store and process your data within Canada. However, some of our trusted service providers may process data in other countries with adequate data protection laws.

Data Protection Standards: When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

Our services are designed for adults and we do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact our support team immediately. We will investigate and take appropriate action to protect the child's privacy.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services after any changes indicates your acceptance of the updated policy.